Smarter, Cheaper, and More Flexible Communication
In today’s fast-paced, digitally connected world, traditional phone lines just don’t cut it anymore. Whether you’re a small startup, a growing mid-sized business, or a large enterprise, switching to a VoIP (Voice over Internet Protocol) phone system can revolutionise how you communicate.
At West Bromwich Communications, we specialise in providing reliable, scalable, and cost-effective VoIP phone systems tailored to your specific business needs.
What is a VoIP Phone System?
VoIP stands for Voice over Internet Protocol. Instead of relying on traditional copper wires or analogue phone lines, VoIP technology transmits your voice calls over the internet. It converts your voice into digital signals and sends them through your broadband connection.
This means you no longer need to depend on outdated landline infrastructure or pay extra for long-distance and international calls. With VoIP, everything is unified through your internet service—giving you flexibility, mobility, and enhanced features at a fraction of the cost.
Key Benefits of VoIP for Your Business
1. Cost Savings
One of the most compelling reasons businesses switch to VoIP is the significant reduction in costs. Local and international calls are much cheaper, and you can eliminate the cost of maintaining separate voice and data networks.
2. Advanced Call Features
VoIP systems come packed with features you’d normally only expect from high-end PBX systems. These include:
- Call forwarding and routing
- Voicemail-to-email
- Call recording
- Auto-attendants (IVR)
- Hold music
- Conference calling
- Caller ID, call queuing, and more
3. Flexibility and Mobility
With VoIP, your phone system moves with you. Staff can make and receive calls from anywhere using a desk phone, mobile app, or desktop softphone—ideal for remote or hybrid workforces.
4. Scalability
Growing business? No problem. Adding a new user or line is as simple as clicking a button. There’s no need for new phone lines or expensive hardware installations.
5. Business Continuity
VoIP systems are hosted in the cloud, which means your communications remain operational—even during power cuts or natural disasters—so long as you have internet access or mobile data.
Who Can Benefit from VoIP?
VoIP phone systems are ideal for:
- Startups and SMEs looking for low-cost, professional telephony
- Remote teams and hybrid businesses needing seamless communication
- Call centres and customer service teams requiring advanced features and analytics
- Multi-location companies who want a unified system across sites
Our VoIP Phone System Packages
At West Bromwich Communications, we offer a variety of packages tailored to suit different business sizes and sectors.
Plug-and-Play Hardware and Softphone Options
We support a wide range of VoIP-compatible phones from leading brands like IPVoice, Yealink, Cisco, and Polycom. Prefer not to use hardware? No problem. Our system supports:
- Softphones (apps for PC or Mac)
- Mobile apps (for iOS and Android)
- Web-based calling portals
This allows your team to make and receive calls from virtually anywhere in the world.
VoIP vs Traditional Phone Lines: Why It’s Time to Switch
| Feature | VoIP | Traditional Phone Line |
|---|---|---|
| Monthly Cost | Low | High |
| Setup Time | Quick | Time-consuming |
| Long-Distance Charges | Usually free/included | Expensive |
| Scalability | Easy to scale up/down | Requires hardware/engineer |
| Mobility | Work from anywhere | Office-bound |
| Features | Advanced business features | Basic functions |
Premium handsets plus desktop and mobile clients
IPVoice provides high standards of phone interoperability with its useful desktop and mobile clients plus a choice of premium handsets from a range of manufacturers.
The mobile app logs your mobile phone, PC or tablet onto the phone system using WiFi or 4/5G mobile data from anywhere in the World and becomes part of the office phone system enabling you to make, take and transfer office landline calls, record calls and see real-time presence of other users as part of a unified central phone system.
Security and Reliability
All our VoIP systems use encrypted communications and are hosted on secure, reliable servers with guaranteed uptime. We also offer:
- Call encryption (TLS/SRTP)
- Secure remote access
- Data backups and disaster recovery
Your calls and business data remain safe and confidential at all times.
An easy-to-use web interface providing feature control
and valuable user information
The online portal provides a simple-to-use Administrator interface that allows you to see at a glance call stats , system directory, user lists and permissions, call control call recordings and change phone settings.
This can be administered by an IT Manager or control can be passed down to some or all users as required.
With an experienced in-house software development team, we can provide a positive user experience for both service use and performance monitoring.
FAQ’s
Why Choose West Bromwich Communications?
Whether you’re moving from ISDN/PSTN due to the 2027 switch-off, or simply want to modernise your communications, we have the right VoIP system for you.
Talk to Us
Why not speak to our VoIP team about our Voice over IP & Hosted Systems.
Prefer to talk to someone? Give our expert sales team a call and they will be happy to answer any and all of your VoIP & Hosted Systems related questions.
